Privacy Policy

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Privacy Policy

Last updated: 28/05/2025

Day To Day Business Services Limited are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.

We are Day To Day Business Services, a UK-based accountancy firm. You can contact us by email at gaz@daytodaybs.co.uk

We may collect and process the following personal data:

• Contact details: name, email address, phone number, and postal address
   
• Client information: financial records, identification details, and tax-related documents
   
• Website usage data: IP address, browser type, referral source, and pages visited (collected via cookies)
   

We use the information we collect to:

• Provide accountancy and related services
   
• Respond to enquiries or requests submitted via our website
   
• Meet our legal and regulatory obligations
   
• Improve our website and client services
   
• Send relevant updates, newsletters, or marketing materials (with your consent)
   

We process your personal data under the following lawful bases:

• Contract: when processing is necessary to fulfil our contract with you
   
• Legal obligation: to comply with legal and regulatory requirements
   
• Legitimate interests: for running and improving our business
   
• Consent: when you provide consent for specific uses, such as marketing
   

We do not sell your personal data. We may share it with:

• HMRC or other regulatory bodies as required by law
   
• Third-party service providers (e.g. IT support, secure cloud storage) under confidentiality agreements
   
• Our professional advisors (e.g. solicitors, professional body) where necessary
   

We retain personal data only for as long as necessary to fulfil the purposes for which we collected it, including legal, accounting, or reporting requirements. Typically, we retain client data for 6 years following the end of our relationship.

You have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate or incomplete data
   
• Request deletion of your data (in some circumstances)
   
• Object to or restrict our processing of your data
   
• Withdraw consent where processing is based on consent
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

We take data security seriously and implement appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, or loss.

We use cookies to improve your experience on our website. 

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.